Instruction and Training
Whether your computer is running slow, won’t start, needs more storage, or simply isn’t keeping up anymore, 191 Incorporated provides professional repair, upgrades, and technology solutions throughout Western Massachusetts.
One-on-One Computer Training
Technology does not have to be frustrating. Whether you are learning a new computer, trying to understand your smartphone, or simply want to become more confident using technology, 191 Incorporated is here to help.
Our personalized training sessions are built around your goals, your experience level, and your pace. There are no crowded classrooms and no confusing technical language—just practical instruction focused on the skills you want to learn.
Why Learn with 191 Incorporated?
One-on-One Instruction
Every lesson is customized to your needs, comfort level, and experience.
Remote or In Person
Many sessions can be completed remotely, with in-person training available when appropriate.
Learn at Your Pace
Ask questions, repeat topics, and move as slowly or quickly as you need.
Practical Skills
We focus on the technology and tasks you actually use in everyday life.
Popular Training Topics
Every session is personalized, but these are some of the most common topics our customers ask about.
💻 Computer Basics
- Windows basics
- Mac basics
- Using a keyboard and mouse
- Organizing files and folders
- Printing and scanning
- Managing photos and documents
🌐 Internet & Online Safety
- Safe web browsing
- Email basics
- Recognizing scams and phishing
- Password management
- Online shopping and banking safety
- Protecting your privacy online
📱 Everyday Technology
- Smartphones and tablets
- Microsoft Office
- Google Workspace
- Cloud storage and backups
- Video calls and meetings
- Streaming services and smart devices
Who Is This Training For?
Learn Using Your Own Devices
The best way to learn is with the technology you already use every day. We work directly with your own computer, laptop, smartphone, tablet, printer, or software.
That means the skills you learn are immediately useful and directly connected to your real-life needs.
Flexible Training Options
Sessions can be adapted to fit individuals, families, and small groups.
Individual Sessions
Personalized one-on-one instruction focused entirely on your questions and goals.
Family Training
Learn together and get help with shared devices, accounts, safety, and communication.
Small Group Training
Practical instruction for small businesses, organizations, and community groups.
Ready to Become More Comfortable with Technology?
Whether you are just getting started or want to improve specific skills, personalized training can make technology easier, safer, and more enjoyable.
Training is available by appointment. Sessions are customized to your needs and can often be provided remotely.